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Payment, Billing & Secure Transactions Policy

Effective Date: December 5, 2025
Company Name: Arca Consulting LLC
Company Address: 30 N Gould St, Sheridan, WY 82801, United States
Website: https://www.arcaconsulting.agency/
Email: info@arcaconsulting.agency

 

1. Purpose and Scope

This Payment, Billing & Secure Transactions Policy governs all payment-related matters for services provided by Arca Consulting LLC. It applies to all clients, prospective clients, and users who engage the Company’s consulting, mentoring, and advisory services.

This Policy forms an integral part of the Terms of Service.

 

2. Accepted Payment Methods

The Company accepts the following payment methods, subject to availability:

  • Credit and debit card payments processed through Stripe

  • Automated Clearing House (ACH) transfers

  • Domestic and international wire transfers

  • Other secure electronic payment methods explicitly approved by the Company

Cash, checks, and unapproved payment methods are not accepted unless agreed in writing.

 

3. Secure Payment Processing

All electronic payments are processed using industry-standard secure systems. The Company does not store full credit card numbers or sensitive payment credentials on its own servers.

Payment processing partners, including Stripe and banking institutions, are responsible for compliance with applicable security standards, including PCI-DSS where applicable.

 

4. Pricing and Fees

Service fees, pricing structures, packages, and billing schedules are communicated prior to engagement and may be outlined in proposals, invoices, booking pages, or written agreements.

All prices are stated in the applicable currency and are exclusive of taxes unless explicitly stated otherwise.

The Company reserves the right to modify pricing at any time for future services.

 

5. Payment Timing and Authorization

Payment is required in advance unless otherwise agreed in writing.

By submitting payment information, the Client authorizes the Company and its payment processors to charge the specified amount using the selected payment method.

Failure to complete payment may result in delayed onboarding, suspension, or cancellation of Services.

 

6. Invoicing

Invoices may be issued electronically and delivered via email or payment platforms.

Clients are responsible for ensuring accurate billing information and timely payment of all invoices.

 

7. Refunds and Cancellations

Refund eligibility, if any, is determined by the specific service agreement or package purchased.

Unless explicitly stated otherwise in writing:

  • Payments for consulting, mentoring, and advisory services are non-refundable once services have commenced

  • Missed or unused sessions may be forfeited

  • Partial refunds are not guaranteed

Exceptions may be granted at the Company’s sole discretion.

 

8. Chargebacks and Payment Disputes

Clients agree to contact the Company directly before initiating chargebacks or payment disputes.

Unauthorized chargebacks may be considered a breach of these Terms and may result in immediate termination of Services.

The Company reserves the right to provide documentation, communication records, and service evidence to payment processors in dispute cases.

 

9. Failed Payments and Late Fees

If a payment fails or is reversed, the Company may:

  • Suspend access to Services

  • Require alternative payment methods

  • Apply reasonable administrative fees

  • Terminate the engagement

Continued non-payment may result in permanent service termination.

 

10. Taxes and Regulatory Considerations

Clients are solely responsible for any taxes, duties, or fees imposed by their local jurisdiction related to the purchase of Services.

The Company does not provide tax advice regarding payment obligations.

 

11. Financial Data Protection

The Company implements reasonable administrative and technical safeguards to protect financial data.

Sensitive financial information is processed through secure third-party systems and is accessible only to authorized personnel where necessary.

 

12. Third-Party Payment Providers

Payment processing involves third-party providers. The Company is not responsible for:

  • Downtime, errors, or delays caused by payment processors or banks

  • Fees imposed by third parties

  • Compliance failures outside the Company’s control

Clients are subject to the terms and policies of third-party payment providers.

 

13. Currency and Exchange Rates

For international payments, exchange rates, conversion fees, and intermediary bank charges are determined by the payment provider or financial institution.

The Company is not responsible for exchange rate fluctuations or additional fees.

 

14. Fraud Prevention

The Company reserves the right to verify payment information, request additional documentation, or decline transactions that appear suspicious or fraudulent.

Providing false or misleading payment information may result in immediate termination of Services.

 

15. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for payment-related losses arising from third-party processor failures, unauthorized access beyond reasonable control, or banking system disruptions.

 

16. Modifications to This Policy

This Policy may be updated periodically. Updated versions will be posted on the Website with a revised Effective Date.

 

17. Contact Information

For questions regarding payments, billing, or secure transactions, contact:
 

Arca Consulting LLC
30 N Gould St, Sheridan, WY 82801, United States
Email: info@arcaconsulting.agency
Website: https://www.arcaconsulting.agency/

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